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Plan your visit
Plan ahead for Norfolk HODs, and find the answers to your FAQs
"The best week of the year for me, I love it... thank you all for all your work, it's the best county, always much to see and do."
Heritage Open Days takes place Fri 6 - Sun 15 September 2024.
You can take a look at What's On in Norfolk on the national Heritage Open Days website.
The Norfolk Heritage Open Days listings brochure is now available. You can pick up a brochure in The Forum, Norwich and at libraries, tourist information centres and selected venues across Norfolk.
View the brochure online
Your Visit
Details about each venue and event can be found on their individual online listing including the location, start times, meeting points and accessibility information.
Booking tickets
Booking opens Monday 19 AugustAll Heritage Open Days events are free for you to experience and enjoy. Due to limited capacity, some events must be pre-booked and tickets are allocated on a first come, first served basis.
Visitor FAQs
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How can I book HODs tickets?
Most tickets can be booked online via norfolkhods.ticketsolve.com but please check individual event listings. Some events must be booked directly through the organisers/venue online, by phone, or by email.
If booking online on norfolkhods.ticketsolve.com we recommend checking out as a guest, instead of logging in or creating an account. You will have 15 minutes to complete your order.
Meeting points and addresses will be confirmed by email after booking.
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Do I need an account for the HODs box office?
Our Box Office is run by The Forum, who coordinate Norfolk HODs and also present Norwich Science Festival, Norwich Games Festival and Norfolk Makers Festival.
If you have created an account to book a ticket for any of these festivals, you will not be able to use the same email address to create a new account. You will be able to use your current account to book tickets for Norfolk HODs if you can remember your login details.
To streamline the process, you are able to ‘Continue as a Guest’ at Checkout instead of logging in or creating an account.
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Can I book tickets with The Forum office?
Tickets are not available in person, by telephone, post or email with The Forum office.
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What if I can no longer use tickets for an event?
We want to ensure our events are accessible to as many visitors as possible. If you’re allocated tickets you cannot use, please let us know by emailing [email protected] or contact the organiser if you booked directly with them.
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Do I need to book tickets for HODs events?
Some of the events are drop-in, and some events must be pre-booked.
Tickets are allocated on a first come first served basis, due to limited capacity. Tickets are limited to 2 per booker for each event.
Pre-book ticket bookings open Monday 19 August at 10am.
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Why do you limit HODs tickets to two per person?
To cope with the extraordinary demand, and allow as many people as possible to enjoy Norfolk HODs as possible, we limit tickets to two per person.
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Why do HODs tickets sell out so quickly?
As the Norfolk HODs events are free, there is very high demand for tickets. Most of the Norfolk HODs events are managed by volunteers, which is why there are a limited number of events and places. Remember there are plenty of drop in events too!
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Do I need to pay for HODs tickets?
No, all of the tickets are free. However, if you would like to make a donation to help cover the cost of coordinating Norfolk HODs, and the cost of our Box Office system, you can do so here: https://norfolkhods.ticketsolve.com/ticketbooth/products/donation
Cancellations
Occasionally, events may be cancelled at short notice due to circumstances beyond the organisers’ control. In the event of cancellation of pre-book events, every endeavour will be made to contact ticket holders. We regret that we may not be able to offer an alternative for cancelled events. Please check this website for up-to-date event information.
Photography
Photography and filming may take place during Festival events – please notify the event/site organiser if you do not wish to be included.
Public Transport
A network buses and trains offer great links across Norfolk and into Norwich city centre. The following websites may be useful when planning your journey by public transport.
First Buses | Sanders Coaches | Lynx | National Express | Norwich Park & Ride | Greater Anglia | The Trainline | National Rail Enquiries
Cycling
The following links may be useful when planning to cycle around Norwich and Norfolk.
If you are cycling in Norwich there are secure cycle parking facilities at The Forum including Streetpods.
Norwich Cycling | Broadland and South Norfolk Cycle Routes | Great Yarmouth Cycle Routes | North Norfolk Cycle Routes
Parking in Norwich
The Forum’s multi-storey underground car park is perfect for visits to the Norwich during Heritage Open Days.
The car park includes twelve spaces for Blue Badge holders, which can be found on Level –2, and eight parent and child spaces on Level –1.
Parking at The Forum helps support our year-round programme of free events – including Norfolk Heritage Open Days.
In addition, the following links may be useful when planning your journey by car to Norwich.
Norwich City Council Parking Planner | Norwich Car Park spaces availability checker
The Great British Toilet Map
If you are attending an event in Norfolk which does not have public facilities, The Great British Toilet Map is a free resource to help you find publicly-accessible toilets.
